East Harbour Motel & Cottages is committed to protecting the safety and health of our guests and staff. Due to the current situation related to COVID-19, travel restrictions at the state and local levels are changing rapidly. We are closely monitoring the Massachusetts Phased Reopening Plan, as well as the CDC and WHO's statements regarding COVID-19. We are following the guidelines from these agencies and our local health department and adjusting our processes as necessary.

-- MASSACHUSETTS TRAVEL ADVISORY --

Governor Charlie Baker has signed an Executive Order limiting travel to Massachusetts from anywhere other than the following current low-risk states which are exempt: Maine, New Hampshire, Vermont, Rhode Island, Connecticut, New York, New Jersey, and Hawaii.  (More information can be found here.)

This order goes into effect on August 1, 2020. Anyone visiting Massachusetts from any state that is not listed above MUST:

  • Complete the Massachusetts Travel Form prior to arrival. The Form can be found here.

  • Quarantine for 14 days or produce a negative COVID-19 test result that has been administered up to 72-hours prior to your arrival in Massachusetts. If your COVID-19 test result has not been received prior to arrival, visitors, and residents must quarantine until they receive a negative test result.

  • Requirements for quarantine are outlined here.

  • Failure to submit a completed Massachusetts Travel Form, or failure to comply with the quarantine requirement, if applicable, may result in a $500 fine per day by the State of Massachusetts.

If you will be traveling from a state not listed above and have booked a stay at East Harbour Motel & Cottagesfor August 1st or later and will be unable to provide a negative COVID-19 test result upon check-in, you may cancel your reservation with a full refund.


Please contact the staff at East Harbour Motel & Cottages - 508-487-0505 | eastharbourmotel@gmail.com- for more information or options.


Our Cancellation Policy:

In response to changing marketplace conditions, East Harbour Motel & Cottages is committed to ensuring our customers experience flexibility during these challenging times.

For guests with reservations thru July 31, 2020, we will allow full changes or cancellation without penalty up to 48 hours prior to arrival.

For guests with reservations in August, September and October 2020, cancellation 7 days or more prior to the date of arrival will receive a full refund of the deposit. Reservations cancelled less than 7 days prior to the date of arrival will forfeit the entire deposit.

Please contact the staff at East Harbour Motel & Cottages - 508-487-0505 | eastharbourmotel@gmail.com- for more information or options.

To our valued guests who booked via online travel agents or third-party travel professionals, you are advised to contact your booking provider for information on their policies and to initiate cancellation. 

 

Our Enhanced Protocol

We take standards for hygiene and cleanliness very seriously and have implemented additional steps to ensure the safety of our guests and staff. While we practice strict and consistent cleanliness standards every day, we have increased the frequency in which we clean all surfaces.

  • Guest Rooms: East Harbour Motel uses cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.

For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.